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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Suzanne Drury

October 7, 2024

5  out of  5
rating by Suzanne Drury
"Staff is amazing. Friendly and will help you anyway they can. Welcoming and very helpful. I highly reccomemd Peggy Druin with State Farm."
We responded:
"Thank you Suzanne, we really appreciate you! It is always a pleasure to assist you with anything you need. We are here for you 24/7 Thanks again."
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Gret

September 23, 2024

5  out of  5
rating by Gret
"I can not say enough about what a positive experience I've had with this agent and her staff. Super professional, efficient and personable service. Also want to give a shout out to Niki for her superb support with a difficult issue. Awesome. And thank you."
We responded:
"Thank you Gretchen, for those wonderful words of praise. You are so awesome! We really appreciate you. You can call, text, email, or stop by anytime. We would love to see you. Thanks again."
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Paula Fountain

September 14, 2024

5  out of  5
rating by Paula Fountain
"Peggy is a wonderful person and agent. I have been with her for over 25 years. All I have to do is call to let her and her staff know what I need.They take care of me very quickly with no hassle and in a timely manner."
We responded:
"Wow thank you so much. We have been together for so many years. You all are family. We love you. We are always here for you 24/7. Thanks again!!"
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Breana Baines

September 6, 2024

5  out of  5
rating by Breana Baines
"I worked with Niki the other day to update one of my policies & she was so helpful. I have been with this agent for years & they are all amazing to work with. Would highly recommend!"
We responded:
"Thank you Breana, you are so awesome. I agree Niki is good to work with. Proud to have her. I too am so proud to have you as a customer. You are a pleasure to work with. Please reach out to our office if you need anything we are always here for you. Thanks again"
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Sarah Smith

August 28, 2024

5  out of  5
rating by Sarah Smith
"Best State Farm agency ever!"
We responded:
"Thank you Sarah. We really appreciate your comment. The next time you are near to us please stop in so we can thank you in person. We are here for you always."
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Jennifer Choate

August 22, 2024

5  out of  5
rating by Jennifer Choate
"We have been clients of Peggy Druin for years and would recommend this office without any hesitation. I would personally give a glowing review to Niki Tomes at that location as well. She is quick to help and respond in any situation we have had. She is the best!!"
We responded:
"Thank you Choate, we really appreciate your comments! You are so nice to work with. We look forward to helping customers like you. Please call, text, or email us anytime. We are here for you 24/7"
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Priscila Pereira

August 13, 2024

5  out of  5
rating by Priscila Pereira
"I am a State Farm customer for many years, I have home and car insurance which gives me a great deal!!! Peggy Druin and Nikki are awesome!!!!! Super friendly .. I am impressed how good they take care of me! I only have had great experience and awesome service with them. I highly recommend State Farm (Peggy and Nikki) to everyone!!!"
We responded:
"Thank you so much for the review. You are so awesome. We are proud to have you in our family. We are here for you 24/7. Please let us know if you need anything. Thanks again."
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Amber Dunn

August 8, 2024

5  out of  5
rating by Amber Dunn
"I’ve had at least one policy with them for years! Starting with renters insurance then moving up to a homeowners and flood. Recently Nikki called me and asked if I was interested in a quote for auto, we did the quote and turned out they were $30 cheaper a month! Plus it added a huge discount on my homeowners insurance. 10/10 would definitely recommend. I have never had a bad experience with this office! They are awesome!"
We responded:
"Thank you so much for your review. Those comments are so special. If you ever need anything please let Niki help you. We are always here for you. Thanks again!’"
Profile photo of Emma Mason

Emma Mason

July 16, 2024

5  out of  5
rating by Emma Mason
"I've always had a great experience at this insurance office. Niki is always happy to help whenever I've stopped by or called. I recommend!"
We responded:
"Thank you Emma. I agree Niki is Great. We really appreciate you. Please let us know if you need anything. We are always here for you. Thanks again. "
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Alexis Thomas

July 10, 2024

5  out of  5
rating by Alexis Thomas
"Niki is a wonderful agent! She goes above and beyond to help her clients and genuinely cares about how she can help them! It’s not something you find from most larger insurance corporations."
We responded:
"Thank you Alexis, I agree Niki is the best! We welcome you and appreciate you joining our State Farm family. We are here for you 24/7. You can call, text or use your mobile app to reach us anytime. Thanks again. "
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Cindy H-S

July 8, 2024

5  out of  5
rating by Cindy H-S
"Peggy has been my Statefarm agent for over 35 years. Her staff is friendly, knowledgeable & very helpful, especially Niki ! She has went above & beyond when I needed anything regarding my payments & policies. I have 3 cars & my home owners policy through them."
We responded:
"Thank you Cindy. You are one of our favorites! We are here for you 24/7 for anything you need or want, always!"
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deborah kohl

June 19, 2024

5  out of  5
rating by deborah kohl
"Peggy Druin State Farm has been my sole insurance company since mid 1980s i.e. vehicles homeowners as well as renters. The last several years Nikki has been my point of contact. She’s been quick to answer and/or return my calls which I appreciate since there’s many things about insurance I don’t understand. I’ve had only positive interactions and would recommend this office to others."
We responded:
"My how time flies. Thank you for your comments. I agree Niki is special and does a great job. Thank you for being a loyal customer and friend. I think about you and Wess all the time . You are one of my first customers !! I will always love you. "
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Todd Elble

June 18, 2024

5  out of  5
rating by Todd Elble
"I have been a State Farm customer for over 30 years with Peggy Druin and I must say that we have had excellent service with every situation throughout the whole 30+ years. We have gotten to know many of the people in the office, I must say that Niki goes above and beyond to make sure everything is exactly what we ask for. No matter what issue or situation, life, home, auto, boat and RV, we’ve always had excellent service. I want to thank Niki for everything she has done for us over the years and Peggy as well, they are not just our State Farm agents they are like family to us Thanks again Todd Elble"
We responded:
"Todd, we thank you so much for your review!! You are awesome. We consider you and Karen long time friends. Niki said Hi. You are the greatest!! We are here for you and your family 24/7"
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Jessica Ann

March 8, 2024

1  out of  5
rating by Jessica Ann
"My insurance company I had for years kept raising my rate after I got married and moved 5 miles down the road. Overall it wasn’t worth it for me."
We responded:
"I am so sorry about your increase, but everyone got an increase due to inflation. I truly value you as a customer. Please call office to see if we can help you. "
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Aaron Mattingly

February 16, 2024

5  out of  5
rating by Aaron Mattingly
"Great rates! Highly recommend! Niki cut my monthly payment in half by switching to State Farm."
We responded:
"Thank you so much! You are the greatest! We are proud to be your agent! We are here for you 24/7 Thanks again Peggy "
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Dan B

February 1, 2024

5  out of  5
rating by Dan B
"Best insurance agency in town!"
We responded:
"Oh my goodness Dan thank you! As always we are here for you 24/7. "
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Beverly Davis

January 13, 2024

5  out of  5
rating by Beverly Davis
"They r the best!!!!"
We responded:
"Oh my goodness! Thank you Beverly. I am honored to be your agent. Niki. Cheryl , and I wish the best ever new year. When you need us, please let us know how we can help you. Thanks again. Also stop by my office I have a goodie bag for you. Peggy"
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VC Family

December 23, 2023

1  out of  5
rating by VC Family
"Not recommended"
We responded:
"I am so sorry you are unhappy. Please give us a call so we can see how we can help you. Thanks Peggy"
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tina alvey

December 20, 2023

5  out of  5
rating by tina alvey
"Peggy and her staff are awesome. Nikki was great to work with. She answered all our questions and was great to work with. Highly recommended for all your insurance needs"
We responded:
"Oh my goodness, thank you so much!! You are the greatest. We are so proud to have you in our agency. May God bless you in 2024 with peace and happiness. We are here for you 24/7"
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Patty Henon

December 13, 2023

5  out of  5
rating by Patty Henon
"Great group, State Farm Agent Peggy Druin took Mahomes and Maauto & saved me lots of money. I highly recommend Peggy and her crew. Patty"
We responded:
"WOW thank you. Please remember if you need us we are here for you always. 24/7 Thanks again. Peggy"
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Denis Rodriguez

December 11, 2023

1  out of  5
rating by Denis Rodriguez
"I was a customer for 2 months, and everything was going fine until my last conversation with Nikki Tomes. During that conversation, she appeared very upset because I was seeking better quotes from other companies. She mentioned all the places I had spoken to (I never told her) and then asked, in a very loud and aggressive tone of voice, 'Why did you do that?' On my first day at the office, Nikki quoted me one price that we could work with. However, after a month, Peggy called me with a different price. This lack of consistency and transparency led me to believe that the company lacked professionalism, so I made the decision to move on. I know Agent Peggy K Druin may come across this review, and before anyone denies it, I encourage her to listen to my last conversation with Nikki Tomes on the phone before responding."
We responded:
"I am so sorry that we could not satisfy you. We did everything we could to make you happy. We wish you nothing but the best. "
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Paul Kulmer

November 1, 2023

5  out of  5
rating by Paul Kulmer
"Nice people"
We responded:
"WOW We thank you! You are here for you anytime. Call, text or stop in. Thanks again!!"
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Aslan Marples

September 27, 2023

5  out of  5
rating by Aslan Marples
"Niki is the best agent anyone could ask for, her attention to detail is second to none. I’ve been a customer of hers for years and she’s gone above and beyond to help me with anything I need. I would recommend her to anyone looking for a professional agent that delivers unparalleled customer service and an overall wonderful experience when dealing with anything insurance. related"
We responded:
"WOW thank you so much. I agree Niki is the best. We appreciate your review. You are awesome!! We are here to serve you 24/7. Thanks again Peggy "
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Edward Kiefer Jr

May 19, 2023

5  out of  5
rating by Edward Kiefer Jr
"Friendly service, convenient location. Comparable rates and many pens if you need one. I recommend this Statefarm Location and professional team. Ed. It is a 5 star location for service."
We responded:
"Thank you Ed, for the positive review! It really means a lot to us that you chose to take the time to do so. - Thank you for your review. Please let us know how we can help you receive a 5 star review. We really appreciate your business and look forward to seeing you again. Thanks Peggy"
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Ami Wagner

May 2, 2023

1  out of  5
rating by Ami Wagner
"Existing customer, I called for quotes for new auto and homeowners. The auto quote was almost double my current auto—when I said that doesn’t make sense, I got a brush off “well thanks for the opportunity,” like they couldn’t even bother with the homeowners quote?"
We responded:
"I am so sorry. For the misunderstanding. Please call. "